Shipping policy

Thank you for shopping with Jerseylane. We are committed to delivering your orders safely and on time across India.

1. Shipping Coverage

  • We currently ship across all locations in India (Pan India).

  • At this time, we do not offer international shipping.

2. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

  • Estimated delivery time: 3–7 business days depending on your location.

  • Remote or rural areas may take slightly longer.

  • Delivery timelines are estimates and may vary due to external factors.

4. Shipping Charges

  • Shipping charges will be displayed at checkout.

  • We may offer free shipping on selected orders or promotions.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or SMS.

  • You can track your order through the courier partner’s website.

6. Delays in Shipping

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Courier service issues

  • High demand or sale periods

  • Unforeseen circumstances

Jerseylane is not responsible for delays caused by third-party logistics providers.

7. Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • Jerseylane is not responsible for orders delivered to incorrect addresses provided by the customer.

  • Additional charges may apply for re-shipping.

8. Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours of delivery with photos.

  • In case of lost shipments, we will coordinate with the courier partner to resolve the issue.

9. Contact Us

For any shipping-related queries, reach out to:

Jerseylane
📧 Email: contactjerseylane@gmail.com